The forum is developed in line with Patient Safety Goals being the cornerstone of every healthcare organization. Patient safety is the absence of preventable harm to a patient during the process of health care and reduction of risk of unnecessary harm associated with health care to an acceptable minimum (WHO). It is the basis of continuous improvement and limitless learning from errors and adverse proceedings.
The current outbreak requires all healthcare facilities to be able to adapt to an instantaneous surge in loads while continuing to ensure safe environments for health workers. It provides an avenue for everyone in healthcare to revisit the system of practice, advance the curriculum in education, and promote innovate regulations. This event aims to share a glimpse of what was, what is and what’s next.
Topics to Look Forward
- Impact of Health Information Technology and Patient safety
- Communication and its Impact on Patient Safety and Experience/ Patient Safety Concepts in HRO’s
- Patient Centric Medication Management System and its Role in Improving Patient Safety
- Improving Quality & Patient Safety on the Journey to ‘Lean’
- Measuring and Monitoring of Quality & Patient Safety – How Safe is your Organization?
- Workforce Competencies and its Impact in Quality and Patient Safety
- Building a Patient Safety Culture in Large Health System
12:15 – 12:30
|Safeguarding the Patient Journey During stay in the Hospital|
Prof. Tawfik A. M. Khoja | Saudi Arabia
Prof. Tawfik A. M. Khoja | Saudi ArabiaFamily & Community Consultant, Prof. of Public Health
Prof. Tawfik A. M. Khoja got his bachelor degree of medicine and surgery (MBBS) from King Saud University in 1982, Higher diploma as a GP in Family Medicine, same university in 1986. He is the fellow of the Royal College of General Practitioners (FRCGP) since 1989 and the fellow of the Faculty of Public Health (FFPH) since 2003. He was awarded in June, 2003 the Professorial ship in health systems and quality (Adjunct Professor) from Oklahoma University, USA. He got the fellowship in medicine in 2007 (FRCP). At the beginning of 2010 he received the Professional ship degree from Imperial College, London – UK. Prof. Tawfik Khoja is a Family and Community Medicine Consultant & Prof. of Public Health. He was the Director General, Executive Board, Health Ministers’ Council for the Cooperation Council States for more than 16 years. He is now the General Secretary of the Arab Hospital Federation, as well as Deputy Chairperson of Arab Union Anti -Forgery and Counterfeit. He is a member of the Board of Islamic Organization for Medical Sciences. He is the chairperson of the Saudi Epidemiology Society. Prof. Tawfik Khoja is the author and co-author of many books and manuals which were over 40, he published more than 115 research and scientific articles in various international, regional and national scientific journals. He is a reviewer of a number of local, regional, and international journals. He was awarded more than 30 Medals and Certificates, and Order of Merits. He is the founder and a member of more than 35 scientific societies, associations and organizations.
12:30 – 12:45
|Patient’s Bill of Rights|
Dr. Rayana Ahmad Bou Haka | Egypt
Dr. Rayana Ahmad Bou Haka | EgyptQatar Desk Officer for UAE and Qatar, WHO
Responsible for strategic, operational planning and implementation of the joint collaboration programs between WHO and each of UAE and Qatar since there is no office for WHO at country level to oversee and manage joint initiatives, ensure ongoing technical, policy advice and support to health authorities and national stakeholders by liaising with regional and Headquarters technical programs.
12:45 – 13:00
|Patient Care During the Pandemic|
Dr. Ashraf Mahmoud El Houfi | United Arab Emirates
Dr. Ashraf Mahmoud El Houfi | United Arab EmiratesConsultant ICU Dubai Hospital
Graduate of Alexandria Faculty of Medicine (Nov. 1984), with honor, Master Degree in Chest Diseases with a Critical care sub-specialty 1989 MRCP (UK) November 1997 and awarded FRCP (London) 2008. European Diploma of Intensive Care Medicine 2012 Currently, Consultant ICU Dubai Hospital. Examiner for the Royal College of Physician “UK”, Professor of Medicine Dubai Medical College, Chairman of the infection Control Committee Dubai Hospital.
13:00 – 13:15
|Demographics: Patient Doctor Ratio in the City|
Dr. Eldaw Suliman | United Arab Emirates
Dr. Eldaw Suliman | United Arab EmiratesAdviser at the Strategy and Governance Department in DHA
Dr Eldaw Suliman holds a PhD from the Johns Hopkins School of Public Health in USA in Population and health economic and works currently as an adviser at the Strategy and Governance Department in Dubai Health Authority. Dr. Suliman has over 20 years of experience in the field of strategic planning for healthcare health policies and research. He led several research projects as a consultant for the World Bank, The UNICEF, the UNFPA, The Futures Group, USAID and the Population Council International. Dr. Suliman have won research grants and funding in millions of US $ for conducting research and programs in population and family health. Dr. Suliman has worked as principal Investigator (PI) for several research projects on health service delivery establishments/facilities which included customer satisfaction and quality of care modules as well as household health surveys. Dr Suliman is an author for several articles published in peer-reviewed journals and appeared on TV, Radio and Newspapers in UAE many times speaking on healthcare issues.
13:15 – 13:25
|Challenge the Experts|
13:25 – 13:40
|Engaging Families in Treatment of Difficult Cases|
Ms. Amani Al Bohisi | Jordan
Ms. Amani Al Bohisi | JordanExperienced Humanitarian Worker
Experienced humanitarian worker with a demonstrated history of working in the non- profit organization management industry. Skilled in Non-profit organization program development, team building, and management. Strong healthcare services professional with a Master of Art focused in Development and Emergency Practices and Master of Science in Public Health with great interest in patient experience.
13:40 – 13:55
|Incorporating Patient Safety Curriculum for All Health Professionals|
Dr. Aaron Han | United Arab Emirates
Dr. Aaron Han | United Arab EmiratesAdjunct Professor, MBRU
Dr Han is adjunct Professor at MBRU School of Medicine. He is Vice President of Emirates Pathology Society and the first Deputy International Commissioner of the College of American Pathologists for the UAE. He practices pathology and was involved in establishing the American Hospital Dubai clinical affiliation with Mayo Clinic. He is passionate about quality and patient safety in healthcare.
13:55 – 14:10
|Patient Safety on Counterfeit Drug Trade and Medical Devices|
Ms. Zahra Mansoor | United Arab Emirates
Ms. Zahra Mansoor | United Arab EmiratesGlobal Brand Protection – Middle East, Africa & Pakistan, Johnson & Johnson
Zahra Mansoor is the Global Brand Protection Manager for Johnson & Johnson (Middle East, Africa & Pakistan) supporting Medical Devices, Pharmaceuticals and Consumer Health products. In her role, Zahra is responsible to combat illicit trade activities such as counterfeiting, tampering as well as parallel trade for all J&J’s products to ensure patient and consumer safety. She is responsible to partner with Health Authorities, Law Enforcement Agencies as well as key institutions to address illicit trade issues within the industry. Prior joining Johnson & Johnson, Zahra was in GE Corporate covering regional responsibilities. Zahra has a double major degree in Finance & Management from the American University in Dubai.
14:10 – 14:25
|Managing End of Life Care Decisions in the Midst of COVID 19 Crisis|
Dr. Shazya Rashid Lakadawala | United Arab Emirates
Dr. Shazya Rashid Lakadawala | United Arab EmiratesLicensed Clinical Psychologist at Rashid Hospital, Dubai Health Authority (DHA)
Dr. Shazya Rashid Lakadawala is a licensed Clinical Psychologist at Rashid Hospital, Dubai Health Authority (DHA), and a Certified EMDR therapist. She obtained her master’s degree from India, and her doctorate from the United States of America. She has worked in India and in the U.A.E, both in the government and private institutes, and has more than 18 years of experience in the field of Clinical Psychology. Presently, Dr. Shazya leads and supervise the psychology team, and her core areas of expertise is in mind-body work, and in grief and trauma therapies. She uses an elective treatment modality, and specializes in Client-Center Approach, Inter-Personal Therapy, Cognitive-Behavior Therapy (CBT), Play Therapy, Eye Movement Desensitization Therapy (EMDR), Hypnotherapy and Core Somatic Integration Therapy. Dr. Shazya offers psychological services for people experiencing stress and adjustment problems, suffering from PTSD, Depression, Anxiety, Phobia, Mood Disorder, Addiction and Personality Disorder. She works with both children and adults, providing individual, couples, family, children and group psychotherapy and supportive counseling. Additionally, Dr. Shazya specializes in crises intervention, psychometric assessments, forensic evaluation and testing. She is actively involved in providing clinical supervision for trainees, and sharing her insights through workshops and presentations on different psychology related topics within the community and for health care workers, patients and families.
14:25 – 14:40
|Challenge the Experts|